Media Knowledge Base

Operationally, negotiators should anticipate and manage the interaction. This is gauged by the media used is there: “no media” between you and the opposing negotiator – simply a face to face interaction intended?; video conferencing – this yields more information than a simple audio interaction (in fact, a not-quite broadcast quality can help you get more information than a real-time interaction such as micro-expressions). See, work of Dr. Paul Ekman.